US Builders Review Case Study
Bruce & Merrilees: Professionalism, Experience, Innovation and Above all, Safety
NEW CASTLE, PA - July 5, 2013
At Bruce & Merrilees Electric Company, each employee’s mission is to safely and profitably manage, construct and service electrical and transportation projects. BM hopes to achieve this aspiration by executing quality work in the safest, most ethical and timely manner, in order to develop and maintain satisfied customers, as well as retain and attract the best people to grow the company.
The Bruce family knows what it takes to not only run a successful electrical contracting company, but how to instill the professionalism and drive in its employees to carry it through 63 lucrative years. Since 1948, the Bruce family has owned and operated BM, taking the business from a small and thriving residential and commercial electrical contracting company to become a trusted partner in large-scale and specialty electrical work. Based out of New Castle, Penn., BM works for customers throughout Pennsylvania and into Virginia, West Virginia, Maryland, Ohio and New York and have traveled much farther for select customers.
BM, above all, strives to be a leading project management and services company capable of moving beyond the technical requirements of a project and providing an exceptional customer service experience. “We’re a professional company and we insist on treating our clients and our employees with a high level of professionalism,” asserts Justin Bruce, vice president and secretary of BM. “We are not your average electrician working out of a pickup truck and we believe that the way we treat our employees and our clients shows through in our work and in the clients we are able to maintain in the long run.”
